This page describes the Easybell procedure for the reporting of serious offences through the Easybell / dsnty Speak Up whistleblowing system.
1. Introduction and purpose
The aims of Easybell / dsnty Speak Up and this guide are:
- To encourage persons to report suspected serious wrongdoing as soon as possible in the knowledge that their concerns will be taken seriously and investigated as appropriate and that their confidentiality will be respected.
- To provide persons with guidance as to how to raise those concerns.
- To reassure persons that they should be able to raise genuine concerns without fear of reprisals, even if they turn out to be mistaken.
- To set out the procedure for handling reports made by whistleblowers through Easybell’s whistleblower system.
The whistleblowing system may be used by the following persons to report serious offences or suspected serious offences:
- All workers in a professional context, i.e. employees, self-employed workers, volunteers, trainees, interns, directors, members of the board of Easybell, shareholders of Easybell and members of supervisory bodies;
- Independent third-party contractors, subcontractors and suppliers;
- Ex-workers and future workers, being all persons reporting breaches in a professional as opposed to private context.
Easybell encourages that serious offences are reported through Easybell Speak Up. However, it is emphasized that the system is a voluntary alternative to the ordinary internal channels, e.g. local management, local HR responsible, group management or group legal.
Easybell encourages its staff to use the whistleblowing system and to protect all whistleblowers who makes a report in a good faith etc. Such persons will not be subjected to any adverse treatment or adverse consequence.
The whistleblowing system is not an emergency hotline. Any issues that constitute immediate threats i.e. where there is a threat to health, life etc. should be reported through the ordinary emergency channels.
Types of serious misconduct in the workplace:
- Conflict of interest
- Policy/procedure breach
- Sexual Harassment
- Violation of the Code of Conduct
Persons can report misconduct through Easybell Speak Up at
Persons can report misconduct in multiple languages: German, Danish, Dutch, English, French and Swedish.
The whistleblowing service is independent and outsourced to Deloitte, as an external and independent third-party to Easybell. The service is available 24/7.
Upon screening of the report and assessment, the report is forwarded to a Easybell representative, who will investigate the case further.
Persons, who are reporting an incident/misconduct, are free to choose the anonymity level they prefer:
- Persons can choose to be fully known and provide information on their identity and involvement in the incident that is being reported.
- Persons can choose to share their identity or details with Deloitte, as a third-party, which will not share this information with Easybell.
- Persons can choose to remain totally anonymous and ensure their safety by not disclosing their identity to Easybell or Deloitte. It is important to provide as much information as possible, to avoid misinformation, however, the whistleblower will be able to communicate through the Halo platform and provide necessary clarifications to their case, without the necessity to share their private information in the disclosure.
As per the directives from the European Council, Easybell has the obligation to respond and follow up to the whistleblowers’ reports within 3 months (with the possibility of extending this to 6 months for external channels in duly justified cases).
Easybell’s representatives will revert with feedback regarding the progress, or the decision taken in regards to the misconduct reported.
Persons can access the Easybell Speak Up platform freely, with no limitations required. Upon submission of their disclosure, they will be provided with username and password, to further access the website and read feedback on their case, or if applicable, add new information and evidence to their previous reported file.